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NEXT PRACTICES: 811 Chicago is a model of 50-in-5 success

New Case Study Details 811 Chicago’s 50% Damage Reduction

CGA’s Next Practices Initiative is pleased to share a new living case study that details how 811 Chicago has reduced annual damages within Chicago by 50% since 2017. This accomplishment highlights the effectiveness of mapping and collaboration in achieving a significant damage reduction within a specific timeline, setting an example for the industry of the power of innovation and stakeholder engagement in contributing to our 50-in-5 industry goal.

The newly published case study provides an in-depth overview of 811 Chicago’s robust damage prevention program, which is designed to create a well-structured framework for stakeholders and their projects, with a particular focus on mapping, stakeholder collaboration and enforcement.

The 811 Chicago Model

Key to 811 Chicago’s success is transparency and communication among stakeholders from project planning through excavation. Utility owners share mapping data to enable informed project design, excavators alter designs to mitigate conflicts and ongoing collaboration builds trust in the system. 811 Chicago's authority over permitting and enforcement has also been critical for ensuring compliance with damage prevention best practices. This comprehensive approach provides a model for stakeholders nationwide working to reduce damages.

Read the Case Study

The 811 Chicago mapping case study is part of the Next Practices Initiative’s effort to document real-world examples of damage prevention technologies, innovations and programs that are contributing to damage prevention and our 50-in-5 industry goal. Your organization can draw inspiration from, and even incorporate elements of 811 Chicago's program to positively contribute to the industry. By enhancing accessibility to facility maps, fostering transparency and collaboration among stakeholders and promoting 811 adherence, your organization can reduce damages.

We encourage you to familiarize yourself with CGA’s Next Practices Initiative to better understand the most pressing challenges facing the damage prevention industry and opportunities for systemic improvement.

If your organization would like to share an innovative approach or application that addresses persistent challenges in the damage prevention industry and contributes to 50-in-5, click here to submit information for consideration by the Next Practices Initiative.

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