2020 DIRT Report Webinar

2020 DIRT Report: A Deep Dive into Trends, Analysis, and Recommendations

CGA held a webinar on November 9, 2021 on the 2020 DIRT Report presented by CGA DIRT Program Manager Steve Blaney and Data Committee Co-Chairs Deanna Centurion and Andrea Stainback. The webinar dived deeper into the data to explore trends in damages and damage metrics, recommendations for improved Best Practices based on DIRT root causes, how several one call centers are addressing late locates, and the effect of the pandemic on one call tickets and damages.

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