9.19 Root Causes Are Identified

One Call Center Facility Owner Excavator Locator Project Owner Designer

Practice Statement:

Root causes of events are identified.58


  • API/AOPL Voluntary Accident Tracking Initiative
  • Connecticut Department of Public Utility Control/Call Before You Dig, Inc.
  • Consolidated Edison Company of New York, Inc.
  • New Hampshire Public Utilities Commission
  • Massachusetts Department of Telecommunications and Energy
  • Virginia State Corporation Commission


One Call Center One Call Center

Facility Owner Facility Owner

Excavator Excavator

Locator Locator

Project Owner Project Owner

Designer Designer