Practice Statement:

All one call centers have a single toll free statewide telephone number with nationwide access.

Practice Description:

There is only one statewide toll-free telephone number for one call centers to receive locate requests. This number has nationwide access, meaning that a caller can reach the center from anywhere in the country.

References:

• One Call Systems International Voluntary Recognition Program
• Existing operating practices from various states’ one call centers
• 49 CFR Part 198
• NTSB Safety Study (NTSB/SS-97/01; PB97-917003)