3.14 Meeting between the Excavator and Facility Operator(s) Initiated by One Call Notification

One Call Center Facility Owner Excavator

Practice Statement:

The one call center has a process for receiving and transmitting requests for meetings between the excavator and the facility operator(s) for the purpose of discussing locating facilities on large or complex jobs.

Practice Description:

The one call center relays requests for job site facility meetings with facility owners/operators to the affected facilities owner/operator. If a meeting is required to show the limits and schedule of the work, the one call center indicates that a meeting is requested. The one call center requires that the excavator provide sufficient information to fully identify the boundaries of the proposed work site. A meeting request does not necessarily eliminate the need for a locate request.


  • Existing operating practices from various states’ one call centers
  • OCSI Resource Guide 2009
  • NTSB Safety Study (NTSB/SS-97/01; PB97-917003)


One Call Center One Call Center

Facility Owner Facility Owner

Excavator Excavator

Locator Locator

Project Owner Project Owner

Designer Designer