Toolkit Catalog

Toolkits are provided for members to promote safe digging and the damage prevention message. Each toolkit is geared toward an event, campaign, or program and contains a variety of resources such as social media messages, press release template, infographics, and more.

Promoting 811 Public Awareness + Education Toolkits Using DIRT Using the Best Practices Educating Policymakers

Promoting 811

811 is the national easy-to-remember phone number for the professional excavators and homeowners as well as a symbol for the one call process. The 811 program reaches millions of Americans every year through campaigns and CGA has gathered tools and resources to help members manage or partake in campaigns promoting 811.

811 Logos

The 811 logo available in several approved versions and formats for member and public use.


General Campaign Materials

General 811 campaign and archived materials. Log in required for download.


Reaching the Agricultural Audience

Tools and materials designed for education farmers and ranchers about 811.


National Hardware Retailers Partnership

Materials for collaborating with national retailers to promote safe digging with their customers.


811 Videos, PSAs and Supporting Tools

A series of educational videos and public service announcements (PSAs) to bring the safe digging message to life.


811 Campaign Case Studies

Case studies of successful member 811 promotional activities.


Public Awareness + Education Toolkits

CGA has created a suite of toolkits designed to help members generate public awareness about the importance of damage prevention. From news media and social media outreach to advertisements and grassroots engagement, CGA’s Public Awareness Toolkits put a range of templates, how-to guides, graphics and other resources right at members’ fingertips.

Incident & Disaster Response

Materials to remind homeowners and professionals about 811 during incidents and clean-up efforts.


General Media Relations

Guidance and tools for working with the media.


Back to Business Toolkit

Resources for members to use as COVID-19 measures lift.


All Social Media + Infographics

A library of all social media materials and infographics.


After the Call

Detailed safe digging information post-811 request for first-time callers.


Using the Damage Information Reporting Tool

Data informs nearly every aspect of CGA’s operations and industry recommendations. With the launch of the Damage Information Reporting Tool (DIRT) in late 2003, stakeholders have been able to submit underground damage and near-miss reports through a completely secure, private web application. Using information submitted through the tool each year, CGA’s Data Reporting and Evaluation program publishes an annual report (the DIRT Report) as well as an interactive dashboard. CGA has created a variety of tools and resources around the DIRT program for members to use.

Using the Best Practices

The CGA Best Practices Guide is the original, and still most popular, industry resource for ensuring the safety of those who work or live near underground facilities. The Best Practices manual includes more than 130 practices that cover all phases of the 811 process, agreed to by 16 stakeholder groups. The following toolkit is available to assist members and damage prevention stakeholders in using the Best Practices Guide and participating in the best practices process.

Educating Policymakers

Educating policymakers on the importance of protecting underground infrastructure is key to the damage prevention process and CGA has created tools and guidance for members to achieve this goal. Local stakeholders can educate state and federal policymakers about how they can strengthen damage prevention legislation to improve public safety. This toolkit is designed to help on-the-ground stakeholders communicate CGA’s consensus-based Best Practices, Data and other information.

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